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How-to? Using SituationHub

Stuck? Not sure how to do something? What is this button for? If you have a question, the answer should be found here.

Editing a SituationHub Statement: Who Has Edit Rights?

One important built-in feature in SituationHub crisis software is the ability to edit a crisis statement. There are various rights that a User and a Company Admin have to edit statements. There are...
How to Publish a SituationHub Statement to Internet With One Click?

SituationHub was created as a crisis communications platform designed to quickly gather information about a crisis and then convert that information into a news release or public statement. One thi...
Do I need to answer all questions before using Alert Team?

You want all members of your internal team to know immediately what situation is unfolding. This is called "situational awareness." Ideally, you want to answer all questions about a particular situ...
If I made a mistake while creating a situation, how can I correct or edit my error?

Once all questions have been answered for a situation, you click Alert Team. This sends the details into the Situation Room, where you can edit and correct your error. WARNING: When users are proof...
What is a preamble sentence? Why are they importaint?

The first sentence in every SituationHub statement is called a preamble. The sentence is strategically designed and created to: State the company's operational goals Acknowledge the company's curr...
Why Are Sentences Numbered?

When I complete a statement in SituationHub, why are the sentences numbered? This is a question we often get asked. The numbered sentences assist you in several ways. First, as the facts of a state...
How to Add or Delete Users in SituationHub?

It is important to know how to add and delete users in SituationHub. Employees come and go, so new employees need to be added to your SituationHub subscription, and employees who leave need to be r...
Admin Rights vs. User Rights

The SituationHub crisis communications software has two types of users. They each have different rights and confinements within the software. Some people are assigned to be a Company Admin and othe...