Submit Help Request

Help Desk

Submit Help Request

Understanding SituationHub

Why use SituationHub? Is it worth the money? What problems does it solve? We'll answer your burning questions in this section.

What Pain, Problem & Predicament Does SituationHub Solve?

SituationHub is a crisis communications software system designed to help you quickly: 1. Gather information about a crisis 2. Alert your crisis management team 3. Provide a virtual Situation Room 4...
How Often Will I Use SituationHub?

We often get asked, "How often will I use SituationHub?" Think of it as an umbrella. You buy an umbrella to be prepared for a stormy day. Many SituationHub users say they subscribe for the same rea...
Is SituationHub Worth the Money?

SituationHub is more than worth the money. Any crisis has the ability to cause financial harm to your organization. The faster you communicate about your crisis and the sooner you control the narra...
If I am a Good Writer, Why Would I Need or Want SituationHub?

Many Public Relations professionals take great pride in their writing skills. Some especially love word-smithing a statement or news release during a crisis. So if a person is a good writer, why wo...
How much does SituationHub cost?

The price for a SituationHub subscription varies based on the type of business using the software. Essentially small companies pay a price commensurate with their revenue, number of employees, and ...
What if my company has multiple locations?

If your company has multiple locations, SituationHub is designed to work on a hub-and-spoke model. For example, if your home office or headquarters is based in Houston, that location is designated ...
Do I pay by the month or by the year?

A SituationHub subscription can be paid monthly or annually. All subscriptions are tied to a company credit card. Currently, payment by check or bank draft is not available. When signing up for Sit...
Do I have to pay by credit card?

Your SituationHub subscription must be paid with a company credit card. You can select to be billed monthly or annually. Currently, payment by check or bank draft is not available.